NeuGroup Member Signal

SURVEY CYCLE 1  ·  40 RESPONSES  ·  MARCH 2026
Updated 4:04 PM ET · Jun 5, 2026
NPS Score
+62
25 promoters  ·  0 detractors
Avg. Membership Value
8.4/10
Self-reported overall value
Avg. Recommend Score
8.9/10
NPS question raw avg
In-Person Events
4.58/5
Top-rated offering
NPS Breakdown
Promoters (9–10)
Passives (7–8)
Detractors (0–6)
62% · 25
38% · 15
No detractors in this cohort.
Community Engagement
Monthly
11
Rarely
27
Never used
2
Offering Value Ratings (avg, 1–5 scale)
In-person events
4.58
Connected by NG
3.97
Research
3.83
Virtual sessions
3.45
Online community
3.38
Content
3.18
Member Experience Awareness (avg, 1–5 scale)
Know who to contact for help
4.88
Know which events I’m invited to
4.7
Know who’s in my group
4.55
Feel feedback is acted on
4.39
Know where to find information
3.97
Know all of NeuGroup’s offerings
3.87
Theme: